Enterprise Server & Storage platform Manager, APAC

Position: Enterprise Server & Storage platform Manager, APAC
Description Enterprise Servers and Storage (ESS) is one of the global towers within IT Technology Infrastructure Services (TIS). TIS represent the one Infrastructure organization supporting the whole of the bank working with Application Development and the Business.

The ESS group provides the following technical services: Servers (Unix, Linux, AIX, Windows), Storage (Online/SAN, Offline/Archival), Database, Web, Data Center Management, and Engineering.

ESS responsibilities include implementation and project services, escalation support, and software maintenance services.

Responsibilities:

• Manage the Windows, Unix and Database teams aligned to serve the Asia Pacific region and it's clients.
• Identification and development of a deputy for the role
• Participate in global meetings and forums in order to represent Asia Pacific in deciding and driving global strategies.
• Execute Asia region specific programs including the Regional Data Center strategy, AP CAM
• Ensure compliance with global policies and processes
• Liaison with key customers within the Application development community to ensure that their requirements are identified and prioritized
• Maintenance of a detailed Book Of Work covering the activities of the Platforms team
• Senior Member of the ESS Asia Management team, deputize for the Regional ESS Manager when required

Requirements:
To be successful, candidates should possess the following:

• Broad IT Infrastructure background with significant emphasis in Project Management and Production environments
• Ability to run projects using sound Project management principles including cost control, scheduling, quality management and reporting
• Detailed understanding of ITIL processes

The following personal competencies are required:

• Strong client-facing skills
• Good interpersonal and communications skills
• Proven team player and self-motivator who can work with a minimum of supervision
  

To apply, please email your CV to joen@charterhouse.com.sg. If you would like further information, please contact Joe Neitham on +65 6435 5613

Test Manager, Private Banking

* Position with a world class Investment Bank
* Excellent career growth opportunity
* Software Testing, Test Management, Test Automation Suite

We represent one of the world's leading banks with operation in over 77 locations across more than 36 countries on 6 continents. They provide its clients with services in the areas of investment banking, private banking and asset management.To join their every growing team in Singapore our client is looking for a Test Manager, details as below.

Position: Test Manager, Private Banking

Responsibilities:

• Act as the Test Manager for assigned projects.
• Lead the testing phase of a project.
• Create test scripts, test plan, test report, and other necessary documentation in the testing phase of a project or change request.
• Execution/Coordination of SIT, UAT, and when required, other forms of tests like Post-Migration Tests.
• Ensure the appropriate level of testing is completed to identify and resolve or escalate any issues.
• Review of test entry/exit criteria to ensure that they are met before promotion to the next test/project phase.
• Coordination to ensure that all forms of test resources (hardware, manpower, etc) are in place.
• Close management and tracking of bugs toward a swift resolution.
• Provide effective monitoring and reporting of test progress.
• Consolidate and review pre-requisite documents relevant to testing, prior to production release.
• Close collaboration with the project manager and other members of the project to work toward the successful delivery of the project.
• Improve the effectiveness and efficiency of testing.
• Utilise and contribute to enhancing the Test Automation Suite, the tools, processes that are in place.
• With alignment to CMMi, and using best practices, improve the testing processes.
• Manage other test analysts – both in-house and outsourced.
• Function as a mentor to junior test analysts.
• Manage contract/junior test analysts when put as the Test Manager for a testing team.
• Act as the backup personnel for another Test Manager.

Requirements:

• Degree in Technology.
• Minimum 8 years of working experience with at least 3 to 5 years in a Test Management role.
• Strong experience in test planning, and in the execution of SIT, UAT, and other Tests.
• Proven ability to translate Requirements Specifications and Design Specifications into test scripts.
• Proven ability in user management and vendor management. Experience in running “Managed Testing Services” is a plus.
• Working knowledge of financial products and the workflows.
• Experience in working in a large financial institution.
• Ability to work in a fast paced, dynamic and multi-culture environment.
• Work experience/knowledge with Globus is a major plus.
• Work experience with E-Banking Portals, Siebel, Broadvision is a plus.
• Sound knowledge in the framework, setup, and usage of Mercury QuickTestPro, Mercury QualityCenter is a big plus.
• Sound knowledge of IT SDLC, and knowledge of CMMi process. Sound knowledge in Testing best-practices.
• Certification in the Testing field is a plus.

Qualifications
University degree from reputable tertiary institution

To apply, please email your CV to joen@charterhouse.com.sg. If you would like further information, please contact Joe Neitham on +65 6435 5613

Senior Associate - Applications

* Perm with leading financial company
* Excellent growth opportunity
* Application Analyst

We are recruiting for our client a leading Singapore based financial company. To join their ever expanding technology team we require a Senior Associate.


Job Title : Senior Associate
Group : Technology
Function : Solutions Delivery

Job Description :
We are looking for a dynamic and result-oriented individual to be part of our team under the Solutions Delivery.

As a technical team member of the Solutions Delivery, you will support and manage the rollout of new IT implementations involving Lotus Notes, Business Objects, dot NET and JAVA technologies. This will include planing, co-ordinating and liaising with users on requirements gathering, specifications, technical evaluation and solutioning. In addition, you will also manage and work with various vendors in ensuring a successful rollout of these implementations.

Job Requirements :
You should have a Degree in Computer Science or related disciplines, with a minimum of 3 years working experience. Being technically competent with hands-on experience in Lotus Notes, Business Objects, dot NET and Java technologies, you should also be experienced in software and application development that requires analysis and design work. You are also a committed, proactive, resourceful and self-motivated team player who is result-oriented and able to work in a fast-paced environment. In addition, you should possess good analytical, problem-solving, interpersonal, writing and communication skills.

To apply, please email your CV to joen@charterhouse.com.sg. If you would like further information, please contact Joe Neitham on +65 6435 5613

AVP - TECHNOLOGY ARCHITECT (IT Security)

* Perm with leading financial company
* Excellent growth opportunity
* IT Solutions Architecture

We are recruiting for our client a leading Singapore based financial company. To join their ever expanding technology team we require AVP – Technology Architect (IT Security).

Job Title : AVP - TECHNOLOGY ARCHITECT (IT Security)

Group : Technology
Function : Solutions Development

Job Description:
You will be expected to deliver end-to-end systems solutions to new IT initiatives, as well as perform IT process planning for governance of technology architectural and exploration of new IT technologies in the domain of IT security. In addition, you will also be expected to drive the implementation of Enterprise Architecture under common standards.

Job Requirements:
You should possess at least 5 years’ working experience in the field of IT solutions architecture with good knowledge in IT security solutioning. You should possess the ability to perform system security design study, plan and co-ordinate solution implementations on Windows, UNIX and other common platforms in a fast-paced and challenging environment.
You are expected to be conversant in a wide range of IT products and industrial trends, as well as the process of implementation. Good understanding of industry best practices in IT environment especially in the financial industry will be preferred.

Self-motivation along with good communication, presentation and analytical skills are essential. Knowledge, certification and experience in implementing Enterprise Architecture process and practice under standards such as TOGAF or Zachman will be advantageous.

To apply, please email your CV to joen@charterhouse.com.sg. If you would like further information, please contact Joe Neitham on +65 6435 5613

Equities Trade Floor Application Support Manager

Our client is a leading global MNC bank and for their Hong Kong office we are recruiting Senior Java professionals.

Job type : Permanent with client
Location : Hong Kong
Position : Equities Trade Floor Application Support Manager

Primary role: Managing the trade floor support team

• Manage and motivate a team of 9+ people on the Equities trade floor that provides support for users and applications support for Asia Pac. The team and responsibilities is expected to grow as the business continues to grow.
• All Equities systems and businesses are supported, Cash, DMA, Programs, Derivatives.
• Be the central point of contact and the go to person for Trading floor support for Equity applications and infrastructure. Form strong business partnerships.
• Problem management: alert, report and escalate problems appropriately to both the Business and Technology management. The responsibilities also involving active follow up with local and global IT teams for major system outages till long term fix is in place. Other area within problem management also includes the tracking of problem tickets till closure, to collect and prepare reports for Development team mangers to perform their monthly system problem trend analysis.
• Change management: Control and coordinate between management of the development teams and the Change management committee for weekly new releases. This involves a mandatory weekly discussion with the project managers and the Change management Committee to ensure no interference between each change of application or infrastructure.
• Coordinate testing with Global teams for major global application releases.
• Secondary Role: to assists team members on user support and system checkouts
• Provide user and application support
• Discuss with, and answer, to user questions for problem that had an impact to their work.
• Occasionally, to take enhancement requirements from user for Development teams’ analysis and action.

Essential:

• Degree holder in computer science or related
• 10 years of experience in investing banking, mainly in Equities
• 4-5 years of experience in team management.
• Degree holder in computer science or related
• Good understanding of the Solaris Unix environment.
• Sybase Transact-SQL skill and good understanding of relational database
• Strong analytical and problem solving skill, independent and able to work under pressure

Desirable:

• Knowledge of both Equity trading markets
• Knowledge on derivatives trading and risk management a big plus

To apply, please email your CV to joen@charterhouse.com.sg. If you would like further information, please contact Joe Neitham on +65 6435 5613

AVP - Solutions Delivery, Clearing

* Perm with leading financial company
* Excellent growth opportunity
* Development and support in C/C++, Java.

We are recruiting for our client a leading Singapore based financial company. To join their ever expanding Solutions Delivery team we require AVP – Solutions Delivery, Clearing.

Position: AVP - Solutions Delivery, Clearing

Primary roles:
Leading the team in maintenance and support of 2 critical systems in Derivatives clearing - Clearing Operation Risk Evaluation System (CORE) and SGX Trade Allocation and Registration System (STAR) systems. Maintenance includes production support, application development, code modifications, problem troubleshooting and testing. Performing the role of an architect providing end-to-end solutions for new initiatives and projects. Leading, guiding and coaching junior team members in their work. Standing-in for the unit leader in his absence.

Programming skills:
* C/C++
* Unix scripting
* Java
* Crystal report
* SQL
* Unix OS

Basic requirements:
- Hardworking individual
- Good aptitude to learn
- Willing to perform night support (average 3 times in a month)
- Good system design concept
- Good writing and communication skill
- Singaporean or SPR with at least 5 years of experience in application design and development or management of critical projects.
- The job involves 20% support, 60% development/enhancement and 20% team management
- Good technical experience with basic knowledge of financial engineering will be considered.

To apply, please email your CV to joen@charterhouse.com.sg. If you would like further information, please contact Joe Neitham on +65 6435 5613

Senior Associate - Quality Assurance

* Perm with leading financial company
* Excellent growth opportunity
* Quality assurance, compliances, policies and processes, certification

We are recruiting for our client a leading Singapore based financial company. To join their ever expanding Quality Assurance team we require Senior Associate - QA, details as below.

Designation: Senior Associate - Quality Assurance

Primary roles:
* Establish quality standards and procedures within Technology Unit
* Conduct process audit and compliance reviews on established IT policies, procedures within Technology Unit and recommend corrective/preventive actions for improvement.
* Conduct training in established IT policies and procedures
* Co-ordinate certification process with external auditors
* Assist QA Lead in implementation of quality management process for continual improvements
* Assist QA Lead in monitoring implementation of technology risk controls, audit recommendations
* Assist QA Lead in building a quality and risk management culture within Technology Unit

Knowledge and skill requirements:
* At least 2 years experience in development of IT system development and service management processes and conducting compliance reviews and audits on IT policies and process.
* Preferably at least 4-6 years experience in IT systems development, operation and maintenance and familiar with security and quality standards and models including the ITIL framework/ISO20000, ISO177799, CMMI model.
* Good teamwork, strong interpersonal and communication/presentation skills are pre-requisites. Financial sector experience is an advantage.

Key Deliverables expected for this role:
* Develop and enhance procedures/guidelines for IT service management and system development process
* Conduct compliance reviews and audits of IT policies and processes e.g. IT Service Management, acceptance testing.
* Co-ordinate and conduct policies and process training
* Co-ordinate audits with certification authority/auditors and follow-up on issues.

To apply, please email your CV to joen@charterhouse.com.sg. If you would like further information, please contact Joe Neitham on +65 6435 5613

Java Team Leader - Equity Trading

Our client is a leading global MNC bank and for their Hong Kong office we are recruiting Senior Java professionals.

Position: Java Team Leader - Equity Trading
Location: Hong Kong

Key Responsibilities:
• Lead up Java application and system development on equity portfolio trading platform. Involve in any aspects of system development including back-end processes, messaging and GUI.
• Day-to-day production support and coordination on deployment.

Experience:
• 6-10 years system software development with minimum 4-5 years system design using JAVA technology (Not web development).
• 2-3 years development and support experience on equities profile trading systems.
• Strong Java in object-oriented design, programming concept
• EJB, JMS, Swing
• PERL and UNIX shell script programming
• Unix and relational database (Sybase)

Note: Preference will be given to candidates who are in Hong Kong with valid work permit status

To apply, please email your CV to joen@charterhouse.com.sg. If you would like further information, please contact Joe Neitham on +65 6435 5613

Basel II Team Lead/Manager

• Position with a world class Investment Bank
• Excellent career growth opportunity
• Excellent perks and remuneration

We represent one of the world's leading banks with operation in over 77 locations across more than 36 countries on 6 continents. They provide its clients with services in the areas of investment banking, private banking and asset management.To join their every growing IT team in Singapore our client is looking for a Team Lead and a Manager within the Basel II IT production support.

Overview:The role is for a team lead and a manager for one of the shifts providing 24*7 production support for Basel II. The team would be responsible for a global batch and end user support for the Basel II architecture, which supports a global user base (New York, London, Zurich and Asia) and has 3 daily batch processing runs. The plan is to have 4 rotating shifts of 3 people to accomplish this. Regional client facing support teams will also be put in place.

The primary responsibility of the shift team would be to provide first line support for all issues arising from batch failures or user queries. Upstream issues would need following-up with the upstream data suppliers and Basel II application issues would involve functional as well as technical troubleshooting. Issues that cannot be resolved by the shift team themselves would need escalation to the second line team.

In addition to handling production issues, the role will include managing the support shift and the relationship with the users and upstream data suppliers, incident management, line management and system status reporting. The support team is part of the Global Regulatory, Tax and Treasury IT group. The aim is to build a production support frame work that can be leveraged for other application in 2008.

Primary Role & Responsibilities:

Production Support

• Provide technical and functional support required for solving application problems during the shift hours covering critical batch processes and online user queries

• Ensure appropriate prioritisation of issues and timely escalations

• Ensure that defects are properly logged and tracked to ensure longer-term resolution

• Ensure a structured handover for the next shift to take over

• Managing team resources and activity. This includes resolving time critical production issues, coordination with other IT groups in problem resolution, continuous improvement to production environment, tracking SLAs, incident trends and reporting on batch performance

• Develop and manage the relationship between the production support team and upstream and down stream systems.

• Develop and manage the relationship with the users.

• Checking releases and upgrades have been successfully applied to the production environments.

• Disaster recover planning and execution.

Reporting

• Daily System Status, Handover Status and Issues Metrics

• Assist in the production of Weekly Issue Summary and Status

• Assist in the production of Monthly Management Reporting

• Assist in the production of Defect Metrics and Status Reporting

Line Management, Recruitment and Training

• Line management of the Basel II production support shift team.

• Assist in recruiting new staff.

• Assist in on boarding and training of new resources.

• On going staff training, management, development.

• Ensuring staff motivation

Team Size: The team will consist of 3 resources (including the lead)

Technology Covered:

• Java/J2EE/J2SE

• Oracle

• PL/SQL

• Weblogic

• Linux/Unix

• Control-M

• Business Objects

Experience:To be successful the candidate should have

• 5-7 (team lead)/8-10 (Manager) years of IT background and experience

• Minimum of 2 – 5 years of IT production support management experience including people management

• Experience of working as part of a global team

• Excellent communication skills

• Excellent analytical/troubleshooting skills

• Ability to multi-task and prioritize multiple issues

To apply, please email your CV to joen@charterhouse.com.sg. If you would like further information, please contact Joe Neitham on +65 6435 5613

Sr. Java Developer - Electronic Trading

• Position with a world class Investment Bank
• Excellent career growth opportunity
• Excellent perks and remuneration

We represent one of the world's leading banks with operation in over 77 locations across more than 36 countries on 6 continents. They provide its clients with services in the areas of investment banking, private banking and asset management.To join their every growing IT team in Singapore our client is looking for a Senior Java developer – Client Trading Technology.
The Client Trading Technology group covers Electronic Trading for internal & external clients. Product coverage includes Listed Derivatives, Equities, Bonds, FX and Repos. Main duties include -

• Have proven track record of working on large distributed systems
• Manage development of critical messaging layer of PRIMETrade system
• Develop, troubleshoot/debug Java code on front-end, back-end and webserver components
• Conduct thorough code reviews
• Work closely with colleagues in NY & SG on enhancements to our electronic trading systems, be an escalation point for front-line support teams
• Follow client standards for administration, design, development, project documentation

Requirements :

To be successful you must be degree qualified with a minimum of 6 years IT experience and posses the following skill set:

• Developer with minimum 6 years experience in Core Java. Well versed in OOPs, serialisation, multi-threading concepts.
• In-depth knowledge of Messaging technology & publish/subscribe concepts (eg JMS, Tibco, MQ Series) and low level networking
• Knowledge of TCP/IP, socket protocol
• Familiarity with Swing, Struts and servlets
• Requirements analysis and application design, architecture
• JDBC skills
• Comfortable working with both Unix & Windows environment
  SQL (eg Sybase, Oracle)
• Ability to profile/optimize the software focusing on speed of execution and memory utilization

Please forward your resume to joen@charterhouse.com.sg