Equities Trade Floor Application Support Manager

Our client is a leading global MNC bank and for their Hong Kong office we are recruiting Senior Java professionals.

Job type : Permanent with client
Location : Hong Kong
Position : Equities Trade Floor Application Support Manager

Primary role: Managing the trade floor support team

• Manage and motivate a team of 9+ people on the Equities trade floor that provides support for users and applications support for Asia Pac. The team and responsibilities is expected to grow as the business continues to grow.
• All Equities systems and businesses are supported, Cash, DMA, Programs, Derivatives.
• Be the central point of contact and the go to person for Trading floor support for Equity applications and infrastructure. Form strong business partnerships.
• Problem management: alert, report and escalate problems appropriately to both the Business and Technology management. The responsibilities also involving active follow up with local and global IT teams for major system outages till long term fix is in place. Other area within problem management also includes the tracking of problem tickets till closure, to collect and prepare reports for Development team mangers to perform their monthly system problem trend analysis.
• Change management: Control and coordinate between management of the development teams and the Change management committee for weekly new releases. This involves a mandatory weekly discussion with the project managers and the Change management Committee to ensure no interference between each change of application or infrastructure.
• Coordinate testing with Global teams for major global application releases.
• Secondary Role: to assists team members on user support and system checkouts
• Provide user and application support
• Discuss with, and answer, to user questions for problem that had an impact to their work.
• Occasionally, to take enhancement requirements from user for Development teams’ analysis and action.

Essential:

• Degree holder in computer science or related
• 10 years of experience in investing banking, mainly in Equities
• 4-5 years of experience in team management.
• Degree holder in computer science or related
• Good understanding of the Solaris Unix environment.
• Sybase Transact-SQL skill and good understanding of relational database
• Strong analytical and problem solving skill, independent and able to work under pressure

Desirable:

• Knowledge of both Equity trading markets
• Knowledge on derivatives trading and risk management a big plus

To apply, please email your CV to joen@charterhouse.com.sg. If you would like further information, please contact Joe Neitham on +65 6435 5613